Terms of Service

1 Acceptance of Terms

By accessing or using CannCare, you agree to be bound by these Terms of Service in their entirety. If you do not agree to these Terms, you must immediately cease all use of the Service.

Continued Use: Your continued use of the Service following any changes to these Terms constitutes your acceptance of those changes.

2 No Professional Advice

CannCare provides general information and advocacy support only. We explicitly state and you explicitly acknowledge that:

• Not Medical Advice: CannCare staff are not licensed medical professionals, doctors, nurses, or healthcare providers. Nothing we provide constitutes medical advice, diagnosis, or treatment recommendations.
• Not Legal Advice: CannCare staff are not solicitors, barristers, or legal advisors. Nothing we provide constitutes legal advice or legal representation. We are not a law firm.
• Not Employment Advice: We are not employment lawyers, HR professionals, or workplace advisors. Any workplace-related support is advocacy only and does not constitute professional employment advice.
• No Professional Relationship: No doctor-patient, solicitor-client, or any other professional-client relationship is created by your use of CannCare.

You must seek independent professional advice from qualified, licensed professionals for your specific medical, legal, or employment circumstances.

3 Service Description

CannCare provides information, advocacy, and educational resources relating to medical cannabis in the United Kingdom. Our services include:

• General information about medical cannabis
• Advocacy support for patients
• Educational resources and guidance
• Liaison with clinics on your behalf

What We Do NOT Provide:

• Medical prescriptions, diagnoses, or treatment plans
• Legal representation or advice in any legal proceedings
• Guaranteed outcomes for any advocacy work
• Any form of regulated professional advice

4 No Warranties

The Service is provided strictly on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, CannCare and Phytoventures Ltd disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Any warranty of merchantability or fitness for a particular purpose
• Any warranty that the Service will be uninterrupted, timely, secure, or error-free
• Any warranty as to the accuracy, reliability, or completeness of any information provided
• Any warranty that any outcomes, results, or benefits will be achieved

5 No Guarantee of Outcomes

You expressly acknowledge and agree that:

• CannCare cannot and does not guarantee any specific outcome from our advocacy work, case handling, or any other service we provide.
• Success in one case does not guarantee or imply success in any other case. Each situation is unique and outcomes depend on many factors beyond our control.
• Workplace, legal, medical, and other outcomes are determined by third parties and are beyond CannCare's control.
• You acknowledge that advocacy efforts may not resolve your situation or achieve your desired outcome.

6 Limitation of Liability

To the fullest extent permitted by UK law, Phytoventures Ltd, its directors, officers, employees, agents, and affiliates shall not be liable for any of the following, whether arising from contract, tort (including negligence), strict liability, or otherwise:

• Any decisions made based on CannCare information or advice
• Any actions taken or not taken as a result of using the Service
• Any outcomes from advocacy work or case handling
• Loss of employment, income, earnings, or business opportunities
• Legal costs, fines, penalties, or adverse judgments
• Medical complications, health outcomes, or treatment results
• Emotional distress, psychological harm, or mental anguish
• Any indirect, incidental, special, consequential, or punitive damages

Maximum Liability: Where liability cannot be excluded by law, our total aggregate liability to you for all claims shall not exceed £100 (one hundred pounds sterling).

7 Indemnification

You agree to indemnify, defend, and hold harmless Phytoventures Ltd, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Service
• Your breach of these Terms
• Your violation of any applicable law or regulation
• Any third-party claims related to your use of the Service
• Any information or content you provide to us

8 User Acknowledgements

By using CannCare, you acknowledge, confirm, and agree that:

• I understand that CannCare provides general information and advocacy only, not professional advice
• I will seek independent professional guidance from qualified professionals for my specific circumstances
• I am solely responsible for my own decisions and actions
• I will not hold CannCare liable for any outcomes resulting from my use of the Service
• I understand that advocacy does not guarantee any specific results
• I have read, understood, and agree to be bound by these Terms of Service

9 User Eligibility

You confirm that you are:

• 18+ years old
• Legally capable
• A UK resident

10 Third-Party Links & Content

The Service may contain links to third-party websites, resources, or content. You acknowledge and agree that:

• CannCare is not responsible for the availability, accuracy, or content of any third-party websites or resources
• Links are provided for convenience only and do not imply endorsement
• You access third-party websites entirely at your own risk
• CannCare accepts no liability for any loss or damage arising from your use of third-party content

11 UK Cannabis Law

Cannabis remains a controlled substance under the Misuse of Drugs Act 1971. Medical cannabis may only be lawfully prescribed by specialist doctors on the GMC Specialist Register.

Important: We do not promote or encourage the unlawful use of cannabis. You are solely responsible for ensuring your activities comply with all applicable laws. CannCare accepts no liability for any legal consequences arising from your actions.

12 Force Majeure

CannCare shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, pandemics
• Government actions or changes in law
• Technical failures, cyber attacks, power outages
• Industrial action, civil unrest, terrorism

13 Data Protection

We process personal data in accordance with UK GDPR and the Data Protection Act 2018. For full details of how we collect, use, and protect your data, please see our Privacy Policy.

14 Fraud Prevention & Account Verification

To protect our community and maintain platform integrity, CannCare conducts user verification and fraud prevention measures. By using our Service, you acknowledge and agree that:

• CannCare may conduct background verification using your email address and name
• Third-party identity verification services may be used to verify your identity
• Verified concerns may result in permanent internal records that cannot be accessed or contested
• Providing false information during registration may result in permanent account restrictions

Data Retention: Fraud prevention data is retained by CannCare and is not shared with external parties. This information is used solely to protect our community and maintain platform integrity. For full details, see our Privacy Policy.

15 Termination & Service Blacklisting

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever at our sole and absolute discretion. This includes, but is not limited to, breach of these Terms or fraud prevention concerns.

Upon termination, your right to use the Service will immediately cease. Furthermore, we reserve the right to blacklist you from all Phytoventures Ltd owned and operated services for any reason at our sole discretion.

Blacklist records are maintained internally for serious violations and are not shared externally.

You acknowledge that we shall not be liable to you or any third party for any termination or blacklisting of your access to our services.

16 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CannCare regarding your use of the Service and supersede any prior agreements or understandings.

18 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.